Stay Mobile - What is covered and what is not covered!

Underwritten by Acromas Insurance Company Limited.

What is covered:

• Stay Mobile is only available where the additional Stay Mobile cover has been paid for at least 24 hours before the relevant breakdown occurred;
• Stay Mobile is available if Your Vehicle is immobilised following a breakdown which the AA has attended under Roadside Assistance or Home Start and where the AA cannot arrange a prompt local repair. Members with Stay Mobile may choose from either a replacement vehicle OR overnight accommodation OR public transport costs (see overleaf for full details of what is covered under each benefit).

What is not covered:

• Stay Mobile cannot be provided retrospectively except in exceptional circumstances that may be agreed by the AA at its discretion;
• Stay Mobile is not available following an accident (see General Terms & Conditions, clause 2).

Stay Mobile benefit options:
A: Replacement vehicle

What is covered:

This benefit consists of arranging and paying for a replacement mid-range saloon or hatchback type car with engine up to 1,600cc, plus insurance, for up to 72 hours from an AA chosen supplier. Where possible, and unless the receipt of the hire vehicle is delayed at Your request and with the AA’s agreement, the AA will arrange for any replacement vehicle to be provided by the supplier around the time and point of the relevant breakdown.

If the hire vehicle is not taken at that time, You are responsible for arranging delivery direct with the relevant supplier. The AA may be prepared to assist in the making of these arrangements. A collection and delivery service (or equivalent) is available from the chosen suppliers, subject to availability, to the supplier’s terms and conditions and to Your payment of the supplier’s fuel charges connected with collection and/or delivery. A minimum of two hours notice is required by the suppliers to arrange the delivery of a vehicle.

The collection and delivery service will only be available to mainland UK destinations and to a maximum delivery distance of thirty miles. You are responsible for making arrangements for the return of the hire vehicle to the supplier.

What is not covered:

• Other charges arising from Your use of the hire vehicle, such as (without limitation) fuel costs (including those resulting from collection and/or delivery of the hire vehicle) any insurance excess charges, and charges arising if You keep the vehicle for more than 72 hours;
• Replacement vehicles cannot be supplied with a tow bar, and therefore Your caravan or trailer will have to, if eligible, be recovered under Relay with Your Vehicle.

Please note: Replacement cars are supplied to You by the AA’s chosen suppliers. The vehicle hire agreement will be between You and the relevant supplier and will be subject to that supplier’s Terms & Conditions. These will usually require or include (amongst other things):

• Production of a full driving licence valid at the time of issue of the hire vehicle;
• Limits on acceptable endorsements;
• Limitations on the availability and/or engine capacity of the replacement vehicle;
• A deposit e.g. for fuel;
• Drivers to be aged at least 18 years and to have held a full driving licence for at least 12 months.

OR
B: Public transport costs

The AA will reimburse reasonable public transport costs incurred by the driver and up to a maximum of seven passengers (see General Terms & Conditions clause 1g) in travelling to a single UK mainland destination; Claims should be made in writing and sent together with proofs of purchases and receipts to: The AA, Stay Mobile Claims, Agency Accounts, Fanum House, Basingstoke, Hampshire RG21 4EA.

OR
C: Overnight accommodation

The AA will arrange and pay directly for one night’s bed and breakfast on the day of the
breakdown at a hotel of its choice for the driver and up to a maximum of seven passengers
(see General Terms & Conditions clause 1g).
Please note that any additional costs incurred during overnight accommodation such as other meals, drinks, telephone calls and newspapers are not included. You must settle these direct with the hotel before leaving.